Shipping policy
Effective Date: May 20, 2026
Thank you for shopping with OHM. Below you’ll find important information about our shipping process, delivery times, and costs.
1. Order Processing
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All orders are processed within 1–3 business days (excluding weekends and holidays)
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Orders placed after 5 PM PST will be processed the next business day
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You will receive a confirmation email once your order has been placed and another when it has shipped
2. Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
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Standard Shipping: 3–7 business days
Delivery delays can occasionally occur due to carrier issues or high demand.
3. Free Shipping
We offer free standard shipping on orders over $75 within the United States.
4. Shipping Locations
We currently ship to:
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All 50 U.S. states
International shipping:
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We currently do not ship internationally
5. Order Tracking
Once your order has shipped, you will receive an email.
6. Delays & Carrier Issues
OHM is not responsible for shipping delays caused by:
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Carriers (e.g., USPS, UPS, FedEx)
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Weather conditions
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Incorrect or incomplete shipping addresses
If your package is delayed, we recommend contacting the carrier directly with your tracking number.
7. Lost or Stolen Packages
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We are not responsible for lost or stolen packages marked as delivered
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If your package is lost in transit, please contact us at 📧 ohm.organizedhm@gmail.com, and we will assist in filing a claim with the carrier
8. Incorrect Shipping Information
Please ensure your shipping address is correct at checkout.
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We are not responsible for orders shipped to incorrect addresses provided by customers
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If you notice an error, contact us immediately at 📧 ohm.organizedhm@gmail.com
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Address changes may not be possible once the order has been processed
9. Damaged Packages
If your order arrives damaged:
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Contact us within 7 days of delivery
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Include photos of the damaged item and packaging
We will work with you to provide a replacement or refund.
10. Contact Us
If you have any questions about your order or shipping, please contact:
OHM
📧 ohm.organizedhm@gmail.com